Interview With Montgomery County CSEA (Child Support Enforcement Agency) Ombudsman Anne Bissacco
On May 28, 2014, I had the opportunity to spend time with Anne Bissacco in an interview for this Ohio Family Law Blog Article. Anne is the Ombudsman and Customer Relations Supervisor for the Child Support Enforcement Agency (“CSEA”) for Montgomery County, Ohio. What is an “ombudsman”? Webster’s New World Dictionary defines the word as follows: “A public official appointed to investigate citizens’ complaints”. This is exactly the role that Anne performs. She listens to complaints and works to find solutions for identified problems.
Questions that I posed to the Ombudsman included the following:
Q. How long have you been working for the Child Support Enforcement Agency? In September of 2014, Anne will have completed thirty-four (34) years of service with the Agency. For those of us with longevity with the Court, Anne was hired by Judge Arthur Fisher, a former Juvenile Court Judge, as he wanted a person with an accounting background at the Agency.
Q. What is your education and training for holding this position? Anne graduated from Carroll High School and began to work for the Agency in the Auditing Department in 1980. Subsequent to … Read More... “Child Support: Should You Talk To A CSEA Ombudsman?”